Jewels May do everything within their power to ensure all products are supplied to you in good working condition. However the company accepts no responsibility for products that may have had a manufacturing fault or in the case of vintage and antique jewellery, although the items have been checked prior to sale by a qualified jewellery manufacturing workshop, due to the age of such items we cannot guarantee perfection or durability as we do not have access to provenance. If such a fault with any product / service available from this website should arise the item must be returned to the company for examination before any further action can be taken. You the customer will incur the cost and responsibility of return of said items until safely delivered to the registered premises of Jewels May. The company must be informed via any form of communication available on the websites “contact us” page that said items are being returned as faulty before receipt of the item and all items must be sent by Royal Mail Special Delivery and signed for by staff at Jewels May, items sent by ‘regular post’ are sent at the customers own risk. All new items thereby deemed to have such manufacturing faults shall have postage costs refunded to the customer within 14 days. If the new item is returned with such faults within 30 days of the order being placed the customer shall be offered a replacement or full refund to be processed within 14 days. If the item is returned outside of 30 days of the order being placed said products will be forward to manufacturers to be dealt with via their manufacturing warranties.
Exclusions and Limitations
Neither party shall be liable to the other for any failure to perform any obligation under any agreement which is due to an event beyond the control of such party including but not limited to any act of god, terrorism, war, political insurgence, industrial action, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any party affected by such event shall inform the other party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any agreement contained herein.
Promotional Codes and Special Offers
A Promotion is only valid on the jewelsmay.com website and for a qualifying order.
Any free products received as a result of a promotional offer are non-returnable and non-refundable. If the products that were purchased in order to qualify for such an offer are returned / refunded then the promotional gift must also be returned.
A Promotional Code or Special Offer may not be used in conjunction with any other promotional code, special offer or be applied to already discounted items.
A Promotion is subject to availability and is not an indication of availability. In particular, Jewels May reserves the right to cancel a Promotion and / or to reject redemption of a Promotional Code or Special Offer when these stated terms and conditions are not adhered to.
A Promotion has no cash value and cannot be redeemed for cash (or for benefits in kind such as gift vouchers).
Any balance remaining after redemption of a Promotion is non-transferable and non-refundable.
Where the redemption of a Promotion is subject to a minimum spend requirement, redemption is only permitted in respect of the purchase of the qualifying products (as communicated to you when issuing the Promotional Code).
Jewels May reserve the right to cancel a Promotion Code or Special Offer and / or to reject redemption of a Promotion if Jewels May reasonably believes that Promotion is being used unlawfully, illegally or abused and you agree that you will have no claim against us in respect of any such cancellation or rejection.
All Promotional codes, discounts and special offers used in conjunction with our website will be offered without prejudice, are time limited and if abused in any way will be withdrawn immediately. For further information or to discuss the use of your discount code or any of our special offers please do not hesitate to contact either through the website or by telephone.
Prize Draws & Competitions
The following terms and conditions will apply to all competitions and prize draws on our website, social media and instore unless otherwise stated:â€¨1. Prize draws and competitions are not open to employees (and their immediate families) of Jewels May, Jewels May Bespoke Jewellery or Jewels May Limited, their agents, or anyone connected with the competition or prize draw in question.â€¨2. Only one entry per person. Collective and / or proxy entries are not allowed.â€¨3. All prizes are subject to availability and Jewels May reserves the right to exchange them for items of equal or greater value.â€¨4. Prizes are non-transferable and cannot be exchanged for cash.â€¨5. All entry forms become the property of Jewels May, Jewels May Bespoke Jewellery and Jewels May Limited and will not be returned.â€¨6. No responsibility is accepted for entry forms lost or damaged.â€¨7. In respect of prize draws, the winner(s) will be drawn at random from all valid entries received by the closing date. In respect of competitions, the winner(s) will be the entrant(s) chosen by an independent judge whose decision is final.â€¨8. No correspondence will be entered into regarding the selection of the winner(s).â€¨9. To request the name and county of the winner(s), please send a stamped self-addressed envelope to Jewels May Limited, Unit 1, Heskin Farmer’s Market & Craft Centre, Heskin Hall Estate, Wood Lane, Heskin, Nr Chorley, Lancashire, PR7 5PA, England after the date for selecting the winner.â€¨10. The winner(s) agree to have their name(s) published as winner(s) and to take part in any publicity arranged by or on behalf of Jewels May in connection with the applicable prize draw or competition.â€¨11. The prize draws and competitions are governed by English law and are subject to the exclusive jurisdiction of the English Courts.â€¨12. By entering a prize draw or competition, each entrant agrees to be bound by these terms and conditions.â€¨13.By entering any Jewels May competition or prize draw you are agreeing to us contacting you by email during and immediately after the close of the competition or prize draw in relation to it.â€¨14. In entering a Jewels May competition, you agree that we can use your first name, town, order product information and your submitted images and text for promotional purposes.
Jewels May reserve the right to use any information or images posted onto our Social Media pages.
Jewels May accept no responsibility for any representations concerning the accuracy, likely results, or reliability of the use of website links from our Social Media pages.
Jewels May’s Online Social Media pages make no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Our Social Media pages are on Facebook, Twitter and Pinterest.
The laws of England and Wales govern these terms and conditions. By accessing this website for any reason whether to purchase available products / services or not you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms and conditions are deemed invalid or unforceable for any reason, then the invalid or unforceable provision will be severed from these terms and conditions and the remaining terms will continue to apply. Failure of the company to enforce any of the provisions set out in these terms and conditions and any agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these terms and conditions or of any agreement or any part thereof, or the right thereafter to enforce each and every provision. These terms and conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the company.
The company reserves the right to change these conditions from time to time as it sees fit and your continued use of this website will signify your acceptance of any adjustment to these terms.
These terms and conditions form part of the agreement between the client and ourselves. Your accessing of this website indicates your understanding, agreement to and acceptance of this disclaimer notice and the full terms and conditions contained herein. Your statutory rights will not be affected.